Subject: English Language Test - Irfan Khan
From: Irfan Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 07:46:55 -0400

| | Foreign Language Screening Test

Name | Irfan Khan    /  (91) 8899980650    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi sir,

Sorry for inconvenience be wil deliver your order on time but due to some wrong delivery address courier man unable to deliver the courier.

So, sir please provided a correct address again.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Sir,

Sorry for inconvenience here  I am there to help you as per you complain I will complaints the same to the company as per the company rule we will provided a best resolution for you.

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