Subject: English Language Test - Naveen rajpoot
From: Naveen rajpoot <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 05:17:35 -0400

Foreign Language
Screening Test

Name

Naveen
rajpoot    /  (201003) 9625291575
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

I will tell
the customer who ordered his hand bag, we tried to reach you, but because your
address is wrong, he came back. Sir, please tell me your correct address and I
will send you your courier as soon as possible.

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Mr abdul

I apologize for this, sir, we will change your TV cabinet the next morning.

We are so sorry sir