Subject: English Language Test - Anuradha Singh
From: Anuradha Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 04:05:25 -0400

| | Foreign Language Screening Test

Name | Anuradha Singh    /  (91) 8979502469    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I will tell tell the customer that due to wrong address the product delivery failed and  ask the customer to update his or her address so that I can proceed further

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

I will notice the problem and transfer it to senior executive to handle it according to companies term and conditions

| |