Subject: English Language Test - Subhalaxmi Bayee
From: Subhalaxmi Bayee <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 4 May 2021 02:43:25 -0400

| | Foreign Language Screening Test

Name | Subhalaxmi Bayee    /  (91) 7008982723    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | I will politely thank him/her for choosing our store. Then i will explain the whole circumstances of the order delivery and would request for the right address again.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Customer is god for every business unit. If the company is having return policy for the same product then definitely it will be replaced with newest one.

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