Subject: Tech Support Candidate - Nand Lal Batra
From: Nand Lal Batra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 May 2021 17:34:14 -0400

| | Tech Support Test

Name | Nand Lal Batra
E-mail | [email-masked]
Phone Number | (91) 9468052900
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Fatehabad, Haryana
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Airtel | Network Engineer | 1 | 25512
Previous Employer 1 | Tejas Networks Ltd | Network Engineer | 31st Jan,2019 | 19000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check my internet connectivity first , then I will login the same website on other desktop , if I am still not able to login , I will check with my ISP whether the domain is blocked or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly open mobile setting or just drag the screen and enable Bluetooth option and then pair the same .
What according to you makes you a good candidate for customer service or technical support job? | I am hardworking and never ran away from my responsibilities.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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