Subject: Trainer Candidate - Rahul kumar Katheria
From: Rahul kumar Katheria <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 3 May 2021 06:52:58 -0400

| | Tech Support Test

Name | Rahul kumar Katheria
E-mail | [email-masked]
Phone Number | (+91) 8505809342
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Vaishali Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Omega elevator | Sr.installation engineer | 16/04/2021 | 30000
Previous Employer 1 | Johnson lifts Pvt Ltd | Installation Engineer | 19/12/2020 | 25000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Same day

Please briefly describe your work experience specifically in training?

• Supervise the various sites, monitor and follow-up on the installation process.
• Guide the technicians for their Daily assignments.
• Ensure timely handover of projects to maintenance department.
• Responsible for zero defect installation stage wise.
• Attend customer meetings periodically and explain our requirements clearly.

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer is not totally depend on our product but a great customer is totally depend on our product.
What according to you makes you a good candidate for this position? | He can understand  his responsibilities.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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