Subject: Trainer Candidate - Ritu raj Ritu
From: Ritu raj Ritu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Apr 2021 04:51:58 -0400

| | Tech Support Test

Name | Ritu raj Ritu
E-mail | [email-masked]
Phone Number | (91) 9811595462
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aakash | Assistant manager | 15/04/2021 | 40000
Previous Employer 1 | Indifi technology | Team leader | 30/09/2020 | 36000
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | I have total work experience of 5 years in sales and business development out of which 3 years as Team leader.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | TAT. Customer query should be resolved within the minimum TAT and minimum follow up from customer side.
What according to you makes you a good candidate for this position? | Total work experience of 5 years. Handled different types of customer and employees.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |