Subject: Trainer Candidate - Hritikesh Mishra
From: Hritikesh Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Apr 2021 04:16:34 -0400

| | Tech Support Test

Name | Hritikesh Mishra
E-mail | [email-masked]
Phone Number | (91) 8700214648
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | GURUGRAM

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Byjus think and learn pvt ltd | BDA | 17 april 2021 | 37000
Previous Employer 2 | Paisa bazaar.com | Sales associate | July 2020 | 18000

If Selected, how much time do you need to join? | Immediately

Please briefly describe your work experience specifically in training?

I am sharing my job experience last company related B2C process company provides leads and calls to customers and conveniences for the Demonstration for revenue generation, Total booking 15 to 18 and conduct in one week 8 to 10 avg. My 2nd last company related banking sector, my 3rd last company related B2B process communication with the vendors and company.

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Build the good relationship with customer.
Helpful and friendly nature.
Time to time follow-up.
Pleasant attitude with customer.
Problem solving on time.

What according to you makes you a good candidate for this position? | My skills is related customer handling smoothly and gentle.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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