Subject: Trainer Candidate - Uma Maheswari
From: Uma Maheswari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 28 Apr 2021 03:50:51 -0400

Tech Support
Test

Name

Uma
Maheswari

E-mail

[email-masked]

Phone Number

(+91) 7708020546

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Salem, Tamilnadu

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Mission Sports Private
Limited

Operation head

Nov 2021

33,333

Previous Employer 2

Justdial Private
Limited

Sr. process Associate

Feb 2018

16000

If Selected, how much time do you need
to join?

Immediate

Please briefly
describe your work experience specifically in training?

My
training experience to the employees is bringing the talents in them.
Encouraging and motivating them with the presentation and skill program to make
them to follow the flow of the organization. Make them to adapt in Floor with
other employees

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

I swear i never faced the situation like that,
creating a content for different kind of people in training is little bit
difficult but that also gained me so many knowledge in my second
experience

What according to you is the difference between good
and great customer service. (Explain in 4 - 6 sentences)

The service
we providing for our satisfaction is good customer service.

The service we are providing for both the customer and organization satisfaction
us great customer service.

In othet words we can say that, getting profit for the company as well as a
customer realtionship who regularly come to use our service.

While delivering great customer service we can build a bridge and they will
refer some others for our service.

What according to
you makes you a good candidate for this position?

I hope
that my profile suits your recommendation, my ideas and creativity develop will
definetly help in the company growth. And i will definetly be the key player to
the role.

On a scale of 1 - 5 please rate your fluency in
spoken English

4