Subject: Trainer Candidate - Nitu Mishra
From: Nitu Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Apr 2021 08:14:37 -0400

Tech Support
Test

Name

Nitu
Mishra

E-mail

[email-masked]

Phone Number

(91) 8928036001

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

vasantkunj enclave, new delhi

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Na

Na

Na

Previous Employer 1

Maharashtra samajik vikas
trust

CEO PROGRAM

30/11/2020

25000

Previous
Employer 2

Hdfc bank

sale executive

30/03/2010

8000

If Selected, how much time do you need
to join?

immediate

Please briefly
describe your work experience specifically in training?

11 years
Work experience in non profit organization as a CEO Program. Experienced in
Handling all the operations related activities, recruitment, proposal making,
presentation, training, capacity building etc.

previously in Hdfc I have worked as a tele caller in saving accounts department
for a year.

Have you worked as a trainer in a Call
Center/Customer Service/BPO Environment?

Yes

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

At the time of grassroot training in the remote
villages of Maharashtra, gathering participants for the training was really hard
task. I personally went to every household and convinced those to come for
training and made that training batch succeed. there are many challenges in work
as I have worked on field also.

What according to you is the difference
between good and great customer service. (Explain in 4 - 6 sentences)

Good is just to solve their problems when they asked for. but
the great is to collect their opinions, feedbacks and provide them best
assistance about their products or services

What according to
you makes you a good candidate for this position?

My self
confidence, approach towards others while talking, my listening ability and
problem solving nature and top of the all my eagerness to always  learn
something new makes me good for this position

On a scale of 1 - 5
please rate your fluency in spoken English

4