Subject: Trainer Candidate - Sindhu Kumar Singh
From: Sindhu Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Apr 2021 08:02:53 -0400

| | Tech Support Test

Name | Sindhu Kumar Singh
E-mail | [email-masked]
Phone Number | (0542) 8736832183
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Varanasi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Shlokaa International School | Marketing manager | Working | 18000
Previous Employer 1 | Hinduja Leyland Finance | Location executive | 31/08/2021 | 22000
Previous Employer 2 | Mahindra Finance | Jaunpur | 19 Nov 2019 | 29000

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | I don't any work experience in training.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | No
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | The most difficult thing in managing a team was bringing all the members on a concensus on certain issues.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means you gave your best and the customer is satisfied with your work but it is not sure that whether he will come back to you again or not and in great customer service there is maximum possibility of a customer to become loyal towards your services and products.
What according to you makes you a good candidate for this position? | My honesty and interest in communicating with different kinds of people.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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