Subject: Trainer Candidate - Sanjiv Saigal
From: Sanjiv Saigal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 27 Apr 2021 03:44:18 -0400

Tech Support
Test

Name

Sanjiv
Saigal

E-mail

[email-masked]

Phone Number

(011) 9899612377

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Mayur vihar 3

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Not employed

Previous Employer 1

Csh

RM

31.12.2020

81600

Previous Employer 2

Dr agarwal hospital

Manager

Jan
2017

58000

If Selected, how much time do you need
to join?

Immediate

Please briefly
describe your work experience specifically in training?

Ppt.
Prep. Training content soft skills, eye bank tech skill ppt. Training delivery
and feedback. Refresher training

Have you worked as a
trainer in a Call Center/Customer Service/BPO Environment?

No

Please tell us below in 300 - 500
words about the most difficult situation you faced either while training or
managing a team.

General scepticism about content and trainer
quality always exist. Ice breaker session eases the way forward.

What
according to you is the difference between good and great customer service.
(Explain in 4 - 6 sentences)

Meeting customer expectations -
good

Exceeding customer expectations - great

What according to
you makes you a good candidate for this position?

Communication, self motivated, confidence

On a
scale of 1 - 5 please rate your fluency in spoken English

5