Subject: Fwd: English Language Test - Mohd Anees
From: HR Livesalesman <[email-masked]>
To: Niren Dsouza <[email-masked]>
Date: Mon, 26 Apr 2021 01:01:04 -0700 (MST)

Hi Niren, 

Please check his written English 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 23, 2021, at 8:21 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohd Anees / (+91) 8586053278 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Firstly I will check the all details of customer when he or she registered on place order and match to passed details by spell some time when we passed details to a person to any other person that we not sure that we gave correctly..if the passed detail are okay..so that I called customer and verify his detail again and Chech our mistake... 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hello, 
Mr.abdul 
I am Mohd Anees from homebox team firstly I am really sorry for that.. I received your concern and I will check where it's problem in our product.. 

Thanks 
Regards 
Mohd Anees