Subject: English Language Test - Mohd Anees
From: Mohd Anees <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Apr 2021 10:51:00 -0400

| | Foreign Language Screening Test

Name | Mohd Anees    /  (+91) 8586053278    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Firstly I will check the all details of customer when he or she registered on place order and match to passed details by spell some time when we passed details to a person to any other person that we not sure that we gave correctly..if the passed detail are okay..so that I called customer and verify his detail again and Chech our mistake...

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello,
Mr.abdul
I am Mohd Anees from homebox team firstly I am really sorry for that.. I received your concern and I will check where it's problem in our product..

Thanks
Regards
Mohd Anees

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