Subject: Arabic Language Test - Ahmed Ahmed
From: Ahmed Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Apr 2021 03:54:21 -0400

| | Foreign Language Screening Test

Name | Ahmed Ahmed     /  (5600041) 9686952438    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

We are trying to deliver your order but your address is wrong can you send again your address

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer

I’m sorry to know that but I will raise your complaint and they will get back to you as soon as possible

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