Subject: English Language Test - Deepak Singh
From: Deepak Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Apr 2021 06:40:09 -0400

| | Foreign Language Screening Test

Name | Deepak Singh    /  (110059) 7503818412    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Sir/ Mam

We have received your complaint I have checked your order status due to some misunderstanding it  is not delivered I apologise for that mistake and inconvenience of your. Your order will be delivered as soon as possible.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Sir,

I have received your complaint about tv cabinet we apologise that inconvenience we have send our employees to inspect the tv cabinet as per the policy we have do our best as possible.

| |