Subject: English Language Test - Mohd Aqib Alam
From: Mohd Aqib Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Apr 2021 06:38:33 -0400

| | Foreign Language Screening Test

Name | Mohd Aqib Alam    /  (746) 1068112    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

I think we have mistaken your address and could not understand it properly
So please put in your correct address

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer very soon our field executive is going to visit your address and going to check the item if if he finds any mismatch he will replace the order

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