Subject: English Language Test - Ahsan Ali
From: Ahsan Ali <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 20 Apr 2021 05:53:30 -0400

| | Foreign Language Screening Test

Name | Ahsan Ali    /  (+91) 8707647313    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

In this situation first of all, i will request him, please give me your order Id and then I will check whole process stape by stape and find out the errors, and tell him about inconvenience that why has didn't deliver successfully, after that if I can change his address then I will change, if i can't do so I will forward to technical team.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | in situation first of all, i will take his oder Id and register a complaint and mentione in it customer's request and problem, and i will forward to complaint resolving team, and i will request to customer that please give me some time and keep calm Your problem will be resolved soon

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