Subject: Arabic Language Test - Hasan Ul Banna
From: Hasan Ul Banna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 12:55:22 -0400

Foreign Language
Screening Test

Name

Hasan Ul
Banna    /  (+91) 7836955272    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Thank you so much

Sir we have got your email , we apologize for not bothering you , sir we will
take your complaint in consideration and fix the error as soon as possible , and
rest assured your hand bag will reach at accurate place told by you

Thank for contacting us

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Thank you
sir

We got your mail , we will check it then if any damage ,we will replace it

Sir our company doesn't repent money , if any damage figured out ,we will fix it
, rather u can take another one .

Our client will contact you soon

Thanks