Subject: Re: English Language Test - Nitin Mishra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 19 Apr 2021 05:41:08 -0700 (MST)

He is good, 
His last salary was 23000/- 
Expecting more then it 
can join immediately 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 19, 2021, at 3:19 PM, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Nitin Mishra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 19 April 2021 at 1:54 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Nitin Mishra 

	
	
			Foreign Language Screening Test 
		
	Name 	Nitin Mishra / (91) 7248780778 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi, 
Thank you for contacting Babyshop. 

We apologise for the inconvenience caused. As per your concern regarding order issue, we have checked the status of your order and found that the order was shipped from our warehouse on the same day when order was placed . We checked the activity and after confirming from our courier partner , we would like to inform you that our courier partner tried to deliver the order on the address entered by you but unfortunately the address was wrong . 
We always value our customer and gives 7 days for updating the details if any detail is wrong .Your order is still In the nearest location and we request you to please re-check the address and update the correct address so your order can be placed soon. 
Please be assured that your concern will be resolved soon. 
If you face any issue while updating the detail , please feel free to contact us back. 

Regards, 
Support Team 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 

Thank you for contacting Homebox. 

We apologise for the inconvenience caused . As per your concern regarding the product issue , we would like to request you to share the pictures of the product so that we can assist you further . 
Kindly revert on the same email and our team shall help you out with the best possible solutions. 
Please be assured your concern will be resolved at the earliest . 
Regards, 
Homebox Team