Subject: Re: English Language Test - Gaurav Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 19 Apr 2021 04:56:21 -0700 (MST)

He is fine. but he can join in 1st week of May. As he is strucked in Mumbai 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 19, 2021, at 3:19 PM, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Gaurav Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 19 April 2021 at 2:00 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Gaurav Sharma 

	
	
			Foreign Language Screening Test 
		
	Name 	Gaurav Sharma / (0) 9306621791 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Sir 

We shipped your order no. Xyz of Hand bag to your registered address on date but according to courier, address was incorrect. We tried to contact you by phone as well. 

We request you to kindly update your address So that we can deliver your order as soon as possible. 

Thanks & Regards 

Gaurav Sharma 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul 

I’m so sorry to hear that TV Cabinet we delivered to you is damaged. 

In next 3-4 working days our Executive will come at your place and replace your TV Cabinet with new one.If you have any questions in the meantime, feel free to contact me directly. 

Once again, I sincerely apologize for the inconvenience. 

Sincerely, 

Gaurav Sharma