Subject: Arabic Language Test - Haji mohamed
From: Haji mohamed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 07:43:07 -0400

Foreign Language
Screening Test

Name

Haji
mohamed    /  (971) 5168274    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hi,

Sorry for late, Address wrongly mention in courier as per your address, wait for
2 days I will rearrange the address then you will get the courier once again
extremely sorry for inconvenience.

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

Hi,

Ok sir you returned the TV to company. I will send another New TV to you without
fault.

Regards,