Subject: FW: English Language Test - Tarun Sharma
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 19 Apr 2021 09:42:41 +0000

First round

From: Tarun Sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 19 April 2021 at 2:10 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: English Language Test - Tarun Sharma

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Tarun Sharma    /  (203405) 7906752083    / [email-masked]<mailto:[email-masked]>
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear customer,
We are sorry for the inconvenience but we are trying to do our best.
We would like to tell you that we have dispatched the material ordered by you but there was a problem in your given address.
Can you please send the right information about the delivery address.
We will respond to you as soon as possible.
Thanks for your patience.
Regards:
Team babyshop com
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear customer,
We are sorry for the inconvenience.
We are committed to resolve the issue.
We always verify our items before delivering.
Your satisfaction is our priority.
Please have patience our team will contact you again.
We assure you that we would always be with you.
Thank You!
Regards: Team Babyshop.com