Subject: Arabic Language Test - Muhammed iqbal N
From: Muhammed iqbal N <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 05:18:05 -0400

Foreign Language
Screening Test

Name

Muhammed
iqbal N    /  (91) 7975163911    / [email-masked]

Whats your first language

Arabic

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

Hi sir

Thank you for contacting us

Your order for hand bag recieved 0n 12-02-2020 and the order was shipped by us
same day

You can track your order through this link

Http.www.babyshop.customersupport.com

Let me know, if you have other queries

Best regards, muhammed iqbal n

Babyshop.com

Based on the Situation 2 above, please draft an
email response to the customer. You don't necessarily need to know the policy of
the brand, but use the best practice from e-commerce companies that you've
shopped from so far to know the policies.

Hi,
abdul

We are sincerely sorry for product's quality and we will replace it in 7 working
days

Thanks for understanding..

Let me know , if you have other queries

Best regards, muhammed iqbal n. (company name)