Subject: English Language Test - Mohd Iqbal
From: Mohd Iqbal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 04:33:10 -0400

| | Foreign Language Screening Test

Name | Mohd Iqbal    /  (+91) 9625718802    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,

Thank you for contacting us

We apologize you for inconvenience caused.

We would like to inform you that your given address is wrong so we our courier team unable to reach to you.

Please provide us correct address with phone number so that we can assist you in a better way.

Please feel free to contact us for further help.

Your friends

Support team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | na

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