Subject: English Language Test - Afzal Khan
From: Afzal Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 17 Apr 2021 07:59:22 -0400

Foreign Language
Screening Test

Name

Afzal
Khan    /  (301201) 7466859863
/ [email-masked]

Whats your first language

English

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

I will
inform to customer as per system update whatever will display on system
information will be provided to customer

Based on the
Situation 2 above, please draft an email response to the customer. You don't
necessarily need to know the policy of the brand, but use the best practice from
e-commerce companies that you've shopped from so far to know the
policies.

I will check the return policy and check the
installation technician update regarding the problem then I will I inform to
customer