Subject: Arabic Language Test - MUBARAK BAN OBAIDELLAH
From: MUBARAK BAN OBAIDELLAH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Apr 2021 13:26:18 -0400

| | Foreign Language Screening Test

Name | MUBARAK BAN OBAIDELLAH    /  (+91) 6364117183    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Valued Customer;
Thanks for continuing us.

We wouod like to inform you that our carrier team have tried to deliver your order
to the given address however they weren't
able to deliver the order due to missing of your address detail.

We request you to update us with your full address ( House No;    street name, City )
So we can do our needful help and deliver your order asap.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul

We are sorry for inconvenience caused by us.
We request you to send us screenshots of the claimed damage parts of the product.
So we can help you fully.

best regards.

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