Subject: Arabic Language Test - ABDUL AUWAL
From: ABDUL AUWAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Apr 2021 10:48:57 -0400

| | Foreign Language Screening Test

Name | ABDUL AUWAL    /  (0091) 7250980160    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir your address are mentioned here is wrong therefore your shipment is not to deliver to you right now . Our delivery person is tried to find out you so please send us your correct address and we'll deliver your shipment as soon as possible thanks

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello  sir
Respected sir
We found your email about your shipment and you know our terms and conditions . Do not worry according to our terms and conditions we will replace your shipment as soon as possible and we record your complain .
Thanks
....

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