Subject: Fwd: English Language Test - Qeyamuddin Qeyamuddin
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Fri, 16 Apr 2021 06:00:56 -0700 (MST)

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 16, 2021, at 4:55 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Qeyamuddin Qeyamuddin / (91) 7070552322 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 
We are sorry to hear that you could not receive your order yet. As per the status, we handed over your order to courier company same day when the order was placed and the courier tried to deliver the order on the given address but unfortunately couldn't. We request you to please review your address as it could be wrong. 
Sincerely, 
Babyshop.com 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	عزيزي السيد عبدل 
نأسف جدًا لسماع أنك اشتريت خزانة تلفزيون منا الأسبوع الماضي ، وقام فريقنا بتركيبها هذا الصباح في منزلك. بعدمغادرتهم لاحظت أن الخزانة بها خدوش كثيرة جدا 

سيتصل بك مسؤول خدمة العملاء لدينا قريبًا بخصوص العودة والاستبدال بوحدة جديدة أو إعادة فلوسك. 
شكرا على التواصل 
فریق ہوم بوکس