Subject: English Language Test - mohd Aizaz siddiqui
From: mohd Aizaz siddiqui <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Apr 2021 07:22:13 -0400

| | Foreign Language Screening Test

Name | mohd Aizaz siddiqui    /  (99) 8887678169    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Greetings of the day..

this mail is to notify that you have been placed an order with our company on 14 days back but due to you incorrect address we are unable to deliver your order please provide us correct address so we can deliver you. as soon as possible.

sorry for the inconvenience.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Greetings of the day..

As we got your valuable mail in which you have mentioned that you have received a damaged product. we are extremely sorry for that   we are looking forward to it. we will send our technical team to resolved your concern soon .

best regards

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