Subject: English Language Test - Rishabh Gupta
From: Rishabh Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Apr 2021 09:04:01 -0400

| | Foreign Language Screening Test

Name | Rishabh Gupta    /  (201301) 8218425245    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | As I can see here your product is in shipped stage our delivery partner tried to deliver this product but due to address mismatch delivery partner unable to delivered this product to you. so i would like to request please revert on same mail with your correct address. so that we forward your correct address to delivery partner. so that they delivered the product to your correct address.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I understand your concern and I really apologies that your are facing this type of issue i would like to request you kindly share the images on this same mail so that we investigate about this case

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