Subject: Re: Arabic Language Test - Mohammad Maqbool Alam
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Wed, 14 Apr 2021 04:00:04 -0700 (MST)

Hi Harpreet, 

6/10 Average, 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Niren Dsouza" <[email-masked]> 
Sent: Wednesday, April 14, 2021 2:51:41 PM 
Subject: Fwd: Arabic Language Test - Mohammad Maqbool Alam 

Hi Shakeeb, 

Please check 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 14, 2021, at 1:17 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohammad Maqbool Alam / (91) 8089361711 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	أهلا، 
شكرا لإتصالك بنا. 
“مرحبًا، رائع! شكرا لإخباري بمشكلة الشحن. من أجل حماية كلانا ، ألغيت طلبك وردّ أمواله. يرجى استبدال الطلب على الفور بعنوان الشحن الصحيح. إذا استبدلت الطلب بمجرد تلقي هذه الرسالة ، فستحتفظ بمكانك في قائمة انتظار معالجة الطلب ولن يتأخر طلبك. شكرًا 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	عزيزي ، كما ناقشنا ، لقد طلبت استرداد الأموال إلى حسابك ردًا على [شكواك]. من المفترض أن ترى المبلغ المضاف إلى [مصدر الدفع الأصلي] خلال [الفترة الزمنية]. مرة أخرى ، أنا آسف لأن [منتجنا أو خدمتنا] لم تفِ بتوقعاتك.