Subject: English Language Test - sachin kumar
From: sachin kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 14 Apr 2021 05:24:51 -0400

| | Foreign Language Screening Test

Name | sachin kumar    /  (91) 9953065427    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

first of all, i wouild like to say sorry for the inconvience you have due to service loop, we always want to have Excelent service feedback from our reputed clints but As per the records i can check  from my source your given adderesh found wrong and our shippiing team really trying there best to resnd your order ASAP, for the time being please  contact me by reverting the same email for any query you that you havefor us.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

i am really  sorry for the inconvenince that you have due to our service team, and as per the recods, and after a formal discusion with our installations team, i came to know that there was allready some scratches on it, and one of from them wants to discuss it with you but they were much busy that point of time,please send me a rever mail if i can do anything else for you,

Thanks

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