Subject: Re: English Language Test - Kirti Chhabra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 13 Apr 2021 23:15:41 -0700 (MST)

Looking WFH 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 13, 2021, at 5:56 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Kirti Chhabra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 6 April 2021 at 2:02 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Kirti Chhabra 

	
	
			Foreign Language Screening Test 
		
	Name 	Kirti Chhabra / (91) 8800238111 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello xxx, 

This is to inform you that the address provided at the time of delivery is showing incorrect. Kindly share the complete address once again along with the landmark to match the pin code and deliver it on time. 

Rest assure you will get the delivery at the earliest 

Xxx 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi XXX, 

We understand you concern regarding the scratches and we are extremely sorry for the inconvenience caused. We will check that immediately and replace it at the earliest. 

Please be informed that installation happened as per the standards so installation charges will not be waived off as our team suggest before installation to check the product. 

Regards, 
Xxx