Subject: Arabic Language Test - MOHAMMAD KAMARUDDEEN CH
From: MOHAMMAD KAMARUDDEEN CH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Apr 2021 20:51:18 -0400

Foreign Language
Screening Test

Name

MOHAMMAD
KAMARUDDEEN CH    /  (+971) 569433616
/ [email-masked]

Whats your first language

Arabic

Based on your understanding of
situation 1 above, assuming you are the customer service representative, please
draft a response to customer's email. Please make sure that your email is
grammatically correct and properly formatted.

Hai sir

Good luck to you and your family, we sent your order on time, but for some
technical reason could not be reached.The company has sent exactly to the
address you sent, please check the address you sent, we will clear the problem
on our part,of course,

Thank you for contact us

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

Hai sir

Thanks for contact us, Company takesYour Compliant  Your Compliant Company
takes the matter seriously, apologizes for any lapses on our part, and Our staff
will come to your home very soon and check, and if there is a problem on our
part, the company is ready to refund and replace the equipment.