Subject: Arabic Language Test - waris khan
From: waris khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Apr 2021 13:04:07 -0400

| | Foreign Language Screening Test

Name | waris khan    /  (462044) 7684903815    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer,
We received your message of inconvenience of the order which you placed the courier man delivered the order on the same address which you pit during placing your order.
Please check the address again and we will look for it.

Thank you
Baby store

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,

We are sorry for the inconvenience, the T.V. Cabinet you purchased last week, as per your complaint, we will sent again our team member, we will possibly give our best to fix your issue.

Thank you
Baby store

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