Subject: FW: Trainer Candidate - Roshan Nayak
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 13 Apr 2021 13:40:21 +0000

Reject

From: Roshan Nayak <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 5 April 2021 at 6:33 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Trainer Candidate - Roshan Nayak

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Roshan Nayak
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9978755440
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Gurugram
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        RVD Business Consulting Associate Consultant            25000
Previous Employer 1     Indiamart Intermesh Ltd Assistant Manager               21000
Previous Employer 2     Magnadism Solution Pvt Ltd      BDE             15000
If Selected, how much time do you need to join? Immediately
Please briefly describe your work experience specifically in training?  • Responsible to learn about the client's business challenges and technologies to understand their business needs.
• Outlining the scope of the work and identifying and mapping out schedules, milestones, and required resources to meet the project objectives.
• Determining and communicating the work product or results that will be delivered to the client upon project completion.
• Developing and carrying out communications to the company's senior stakeholders, company staff, and internal and external project teams
• Meeting with client to ensure the provided solution is working.
• Working tactfully to inspire faster adoption, greater utilization, and higher proficiency by employees regarding new ways of operating.
• Effectively developed CRM & sales monitoring process and done implementation also.
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? No
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Timely replying to queries
What according to you makes you a good candidate for this position?     Highly motivated individual and skilled professional in client facing role who is proficient in requirement gathering. Acted a liaison between technology and business partners to communicate needs and requirements. Responsible for proactive Monitoring of end-to-end processes of the entire project.
On a scale of 1 - 5 please rate your fluency in spoken English  4