Subject: Arabic Language Test - Ansari Yasar
From: Ansari Yasar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Apr 2021 09:28:37 -0400

| | Foreign Language Screening Test

Name | Ansari Yasar    /  (+91) 9975883699    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear Customer...
We apologise what you had suffered and don't want to suffer again not to you or any other person ...
Kindly share your purchase I'd number and we will inform you..
Don't be panic ...we are here to solve all your problems... Stay connected with us
Thanks and regards ..
.......... company

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hello Abdul
Thanks for your feedback and don't worry
We will contact to our team and if there is any mistake we will replace your order ...
Stay connected with us

Thanks and regards
...

........

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