Subject: Re: English Language Test - AMIT CHIBBER
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 13 Apr 2021 13:02:28 +0000

Set up phone interview with him for tomorrow

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 13 April 2021 at 2:49 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: English Language Test - AMIT CHIBBER

He is a good candidate. For walk-in he will confirm me by the evening.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Apr 13, 2021, at 2:02 PM, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

Check

From: AMIT CHIBBER <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 13 April 2021 at 10:24 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: English Language Test - AMIT CHIBBER

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    AMIT CHIBBER    /  (91) 9582122241    / [email-masked]<mailto:[email-masked]>
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  First of all, please accept our sincerest apologies.

Your item was shipped on-time on April 2,2021. The courier attempted delivery at the address you provided which was incorrect and therefore returned to our warehouse.

The subsequent delay was due to the missing/incorrect delivery address. We request if you can provide correct delivery address so that we can have the delivery arranged at the earliest.

Thank you for your patience and understanding in this matter.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Mr Abdul,

We apologize for the inconvenience caused to you in this matter.

I have taken a note of your complaint & assure you that an technician has been assigned to visit your premises.

Be rest assured we are taking your complaint on priority & your issue will be resolved.

Yours Sincerely