Subject: English Language Test - Mohammad BILAL
From: Mohammad BILAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Apr 2021 06:15:32 -0400

Foreign Language
Screening Test

Name

Mohammad
BILAL    /  (201301) 9758059280    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

From: [email-masked]

To: [email-masked]

Subject : Customer query

Hi sir ....................

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

To: [email-masked]

From: [email-masked]

subject : return policy

Hi sir

Sorry sir, you had trouble because of us, I have done your compliant raise and
our technicians will contact you, but once now let me tell you what time our
technic contact you will get you home.

MOHAMMAD BILAL

TEAM BABYSHOP