Subject: English Language Test - MUHAMMED ZUBAIR MP
From: MUHAMMED ZUBAIR MP <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Apr 2021 05:44:03 -0400

| | Foreign Language Screening Test

Name | MUHAMMED ZUBAIR MP    /  (056) 6392245    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hello Dear customer MUHAMMED ZUBAIR, we are regretted to inform you that the current status of your order is getting trouble to draft you due to wrong address, So kindly inform me your current address to deliver you the other with the compliment..
Best regards

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sorry Abdul for making sadnesses
our company want to replace the cabinet and to inform our  labours about this type unconditional bad activity, so here we want to apologize and we will replace within two days....
With best regards....

| |