Subject: Arabic Language Test - Mohd Tahir
From: Mohd Tahir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 13 Apr 2021 05:21:12 -0400

| | Foreign Language Screening Test

Name | Mohd Tahir    /  (110006) 9560410349    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir we would like to tell u honestly that we were not aware of the scratches which u mentioned of, we will make every possible effort to replace it, Don't worry , it will be replaced... Thanks.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | 2 we regret for the inconvenience that ur order is not reached out to u due to wrong adress provided by u, please provide us a right address so that we can deliver ur order, we are extremely sorry for that

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