Subject: Re: English Language Test - Aman Deep Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 13 Apr 2021 00:18:07 -0700 (MST)

No. is incorrect 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 12, 2021, at 8:44 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Aman Deep Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 9 April 2021 at 11:28 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Aman Deep Sharma 

	
	
			Foreign Language Screening Test 
		
	Name 	Aman Deep Sharma / (+91) 7209661996 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi sir, 
Thanks for ordering from our website. 

As we could see you purchased a handbag of Rs. (certain amount) from our website. The order has been dispatched and was out for delivery. But the delivery agent was unable to deliver the product due to wrong address. 
I request you to please update the correct address for delivering the product as soon as possible. 
For any further queries feel free to contact. 

Thanks , 
Aman 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 

Thanks for shopping from Homebox. As per your request we have registered tha complaint for the cabinet. Our team will visit you in next 3 working days and your old cabinet will be replaced by the new one. 
Sorry for the inconvenience. 
In case of any other issues feel free to contact us on same I'd. 

Thanks & Regards, 
Homebox Team