Subject: Re: English Language Test - Saba Mir
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 12 Apr 2021 23:57:28 -0700 (MST)

Sorry in Pune 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 13, 2021, at 12:04 PM, HR Livesalesman <[email-masked]> wrote: 

He is in Pune and looking there only 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 12, 2021, at 8:33 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Saba Mir < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 9 April 2021 at 12:54 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Saba Mir 

	
	
			Foreign Language Screening Test 
		
	Name 	Saba Mir / (+91) 9622426783 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hlo i am saba calling from cherry E commerce This call is in regards to the 
order of hand bag tht u placed 14 days before. The order was shipped by us and handed over to courier company .. The courier tried to deliver the order to u but the address as per the courier was wrong plx check the address so that order will reach you safely thankyou 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hlo sir i am calling from cherry E commerce actually u hd placed an order for T. V cabinet last week and it reached to you safely but after 3hours we recieved a call from ua side about the scratches on cabinet . I apologize sir and acknowledge your patience plx give me 2 days so tht our team will reach 
to ua address and replace the old scratched Tv cabinet with the new one thank you