Subject: Re: English Language Test - Ankit Bhatnagar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 12 Apr 2021 23:23:17 -0700 (MST)

His salary expectations is high. Last salary was 32000/- 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 12, 2021, at 8:25 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Ankit Bhatnagar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 9 April 2021 at 7:06 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Ankit Bhatnagar 

	
	
			Foreign Language Screening Test 
		
	Name 	Ankit Bhatnagar / (+91) 8368305608 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Sir, 

Thanks for contacting babyshop.com. We will surely assist you regarding your concern. 

As we have checked, the courier company tried to deliver your order but wasn't able to deliver due to incorrect address. I request you to kindly share your delivery address and we will re-attempt the delivery tomorrow. 

Thanks. 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Sir, 

We are extremely sorry for the inconvenience caused to you and apologize for the same. 

We will raise a replacement request for your product. The concerned person will install a new TV Cabinet and the current one will be returned. 

Thanks.