Subject: Re: English Language Test - Ankit Bindu
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 12 Apr 2021 23:20:54 -0700 (MST)

Hi Ma'am, 

Candidate is good, But he is in Jharkahnd, needs time of 1 week to relocate. and last salary was 33k. 
Please suggest what to proceed now 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 12, 2021, at 7:39 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Ankit Bindu < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 11 April 2021 at 9:45 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Ankit Bindu 

	
	
			Foreign Language Screening Test 
		
	Name 	Ankit Bindu / (+91) 7061746497 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	From- [ mailto:[email-masked] | [email-masked] ] 
Date 11th April, 2021 
To- customer 

Subject- Regarding your handbag purchased from our online store 

Dear Sir/Madam, 
I am representing my company online store. I am writing to inform you that the hand bag which you ordered from our online store was shipped by us the same day. The courier team tried to deliver the order the same day but according to them the address which you have provided is wrong due to which they could not deliver. 

I am here to help you, please provide me your address once so that I can update the same. Once the address is updated the courier team will deliver your hand bag the same day. 

Sorry for the inconvenience. Hope you will get your order by tomorrow. I would love to hear more from you and help you. 

Thanks & Regards 
Ankit Yad Bindu 
Customer Service Representive. 

	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	From- Homebox team 
Dete 11th April, 2021 
To- Abdul 

Subject- Regarding your purchase of TV cabinet. 

Dear sir, 
I am representing my company Homebox. I am writing to inform you that you have purchased a TV Cabinet from us. As you informed that there are scratches on TV cabinet, first of all I am very sorry for the inconvenience caused to you. 

TV Cabinet was very nicely packed and shipped. But you don't worry sir as I will send my team back and they will inspect and will replace your order. 

Thank you for contacting us and would like to hear more from you. 

Thanks & Regards 
Ankit Yad Bindu 
Himebox Team.