Subject: FW: English Language Test - Deepraj Sabale
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 12 Apr 2021 15:03:50 +0000

Check

From: Deepraj Sabale <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 9 April 2021 at 12:49 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: English Language Test - Deepraj Sabale

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Deepraj Sabale    /  (91) 9130080994    / [email-masked]<mailto:[email-masked]>
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Dear Customer,
Greetings!
We would like to inform you about the status of your package. Our delivery agent tried to deliver the package at the address mentioned by you. But it seems that you have entered the wrong address. I request you to please verify the address and revert, so that we can send the package to your correct location.
Warm regards,
Deepraj Sabale
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Dear Customer,
Greetings!
Our team, which installed the TV Cabinet, is best in the market when it comes to installation. Though it looks like you have some issues with the cabinet (scratches on the cabinet). I’ll communicate with our installation team and check the problem. If it can be fixed with minor repairs, we’ll do it. If that doesn’t work, I’ll try to initiate a replacement for your product.
As our valuable customer, we’ll provide with you the best possible solution.
Warm regards,
Deepraj Sabale