Subject: FW: English Language Test - Dayam Khan
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 12 Apr 2021 14:27:02 +0000

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From: Dayam Khan <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Saturday, 10 April 2021 at 10:38 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: English Language Test - Dayam Khan

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Dayam Khan    /  (91) 7898571304    / [email-masked]<mailto:[email-masked]>
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  I will apologize to him... I am sorry for the inconvenience caused to you.. I will let know order has been shipped by the courier partner and they also tried to deliver it but your area pin code is not serviceable by the courier partner so they could not deliver it in your area pin code so I would like to request to try to place a order with correct area pin code ...we also working with ours seller community and courier partner to make your experience seemles hope you will understand
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hi Abdul
We have noticed that your facing issue with this product tv cabinet order id xxxxxxxx that you found scratches after the installation we r sorry for that surely we will help you regarding this ... Don't worry Abdul as 7 days return policy is given to you on this product so go to product page on ours application and raise return request and also freely u can reach to ours customer support executive to raise the return request ...
Thanks & regards
Babyshop