Subject: Re: English Language Test - Divyanshu Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 12 Apr 2021 05:39:40 -0700 (MST)

Joined us in Landmark 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 12, 2021, at 5:57 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Divyanshu Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 11 April 2021 at 2:55 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Divyanshu Sharma 

	
	
			Foreign Language Screening Test 
		
	Name 	Divyanshu Sharma / (+91) 9719795052 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi William, 
Greetings! 

We want to inform you that you order couldn't be delivered because of the wrong address. Please check and provide a correct address. So that your item can be delivered to you on time. Thanks 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 
Greetings! 

Sorry to hear about the inconvenience caused to you. We have noted down your request. Our installation team member will be reaching out to you soon with a new TV Cabinet. Thank you.