Subject: Re: English Language Test - Devang Kumra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 12 Apr 2021 04:28:07 -0700 (MST)

We can only consider him for chat process, For Landmark or Homebox. 
His last salary was 24000/-. 
He is expecting something nearby can join immediately 
Shall i offer him for HOMEBOX? 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 12, 2021, at 4:18 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Devang Kumra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 12 April 2021 at 4:14 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: English Language Test - Devang Kumra 

	
	
			Foreign Language Screening Test 
		
	Name 	Devang Kumra / (+91) 7015539649 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Sir/ Mam 

Greetings for the day! 

I apologize for the inconvenience caused to you. 

As we have received your mail regarding the 
order that you have placed with us. I have cross checked the same with my team and the courier comapny and the courier company is asking for the correct address to deliver your order to you place. As the address that you have mentioned in the detail box while placing the order is not correct. So i would request you to kindly provide the correct address so that we can deliver your order to you as soon as possible. 

Thank you for contacting babyshop. 

Regards 

Devang 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Sir/ Mam 

Greetings for the day! 

I apologize for the inconvenience caused to you. 

As per your mail received I have forwarded your request to the concerned department for replacing your TV Cabinet with the new fresh piece. This will be done within 48 to 72 hrs from the time the request is being generated. 

Thank you for contacting Homebox. 

Regards 

Devang